Returns & Exchanges
At Eveline Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to start the process.
Pack Securely
Place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.
Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing